Intermec 741 (Windows Mobile 5.0) Uživatelský manuál stáhnout pdf (Strana 90)

Chapter 5 — Troubleshooting and Maintaining the Computer

80 741 and 751 Color Mobile Computers (Windows Mobile 5.0) User’s Manual

Calling Product Support

If you cannot find the answer to your problem in the “Troubleshooting the

Computer” section, you can visit the Intermec technical knowledge base

(Knowledge Central) at intermec.custhelp.com to review technical

information or to request technical support. If you still need help after

visiting Knowledge Central, you may need to call Product Support.

To talk to an Intermec Product Support representative, call:

1-800-755-5505

Before you call Intermec Product Support, make sure you have the

following information ready:

• Operating system version

• Configuration number

• If you are using security, know the type (Funk or Microsoft) and the full

set of parameters

• Power management settings

• If you are using terminal emulation (TE), know the version and

protocol

• If you are not using TE, know the language your custom application

was written in and the tools you used to create it

You can find most of the information listed above in Intermec Settings.

Consult your application developer for information on your custom

application.

To find your operating system version

1 Tap Start > Internet Explorer.

2 Tap the Intermec logo. The Intermec page appears and displays the

software build information.

To find your configuration number

• Look at the label on the back of the computer.

1 2 ... 85 86 87 88 89 90 91 92 93 94 95 ... 113 114

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Intermec 741 (Windows Mobile 5.0) Uživatelský manuál Strana 90